FAQ

frequently asked questions


I WOULD LIKE TO PLACE AN ORDER – WHERE DO I START?

Easy!  Simply shoot us an email or submit a query through our contact page, or heck – pick up the phone and give us a call (404.290.8491)!  Send any pertinent details such as quantity needed, colors preferred, photo image to be included (for birth announcement or holiday cards), anything that would help us make your stationery order fantastic and exactly what you want.

WHAT TYPES OF PARTY INVITATIONS DO YOU DO?

All kinds!  We can do children’s birthday parties, surprise parties, adult birthday parties, wedding showers, bachelorette parties, baby showers…you give us an occasion and we’ll design a stunning invitation to go along with it!  Shoot us an email and we’ll be happy to send you invitation pricing, and in the meantime you can see a smattering of our designs here.

DO YOU DESIGN WEDDING INVITATIONS?

We sure do – along with save the dates, programs, wedding weekend itineraries, menus, place cards, favor cards, etcetera.  We like to start working with our brides about six months before the big day, if not sooner.  All wedding invitations are custom quoted based on your individual need.  Contact us and we’ll be happy to schedule a consultation with you, either in person if you’re around the Atlanta area or over the phone if you’re afar!  You may view a selection of our wedding work here.

I JUST REALIZED THE SHOWER I AM THROWING IS LESS THAN FOUR WEEKS AWAY—CAN I STILL GET INVITATIONS?

We try our very best to accommodate our clients, especially in their hour of need. Depending on our backlog of work, we are more than happy to speed orders along per a rush fee of $25.  Upon paying this fee, we will do our very best to turn your order around, beginning to end, in a week’s time (and sometimes sooner)!

I LOVE AN INVITATION I SAW ON YOUR WEBSITE, BUT WOULD LIKE IT DESIGNED IN DIFFERENT COLORS.  IS THAT DOABLE?

Yes!  We will happily accommodate any preferred color palettes at no additional fee.

WHAT TYPES OF PHOTO CARDS DO YOU DO, SPECIFICALLY FOR BIRTH ANNOUNCEMENTS OR HOLIDAY CARDS?

Most of the Calliespondence designs are meant to have a “real” photograph attached (the old school kind), but we can certainly print it on the page if you so choose.  We just happen to be luddites and believe that the quality of a real picture can’t be beat!  But don’t worry, we take care of all of the hard work for you – we offer a photo printing and affixing fee of $25 for any order.

I’M EXPECTING AND AM WORRIED ABOUT HOW MUCH TIME I’LL HAVE TO DEVOTE TO THE BIRTH ANNOUNCEMENT ONCE THE BABY ARRIVES.  CAN WE START DESIGNING BEFORE THE BABY IS HERE?

Absolutely!  We do this all the time and it makes life easier for all parties.  If you do not know the gender of your baby, we are happy to design both boy and girl versions for an additional $25 fee.

HOW DO I GET MY PAYMENT TO YOU?

Calliespondence accepts checks and electronic payments via Paypal.  Please note that we must receive payment in order to send an item to print.

WILL I RECEIVE A PROOF?

Definitely! As soon as your design is complete, we will email over digital PDF proofs. You may receive up to 2 rounds of edits and proofing for your order. Additional rounds of proofing will be $25 each.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Invitations and stationery orders can typically be delivered within two weeks, while items that require a little more love (like custom birth announcements) take closer to four weeks. We take the first couple of weeks to work on your design and tweak all of the little details, and then depending on your order, production and shipping can take up to two weeks.

I LIVE IN ATLANTA – CAN I SAVE SOME DOUGH ON SHIPPING AND PICK UP MY ORDER DIRECTLY FROM YOU?

If you promise you are not a serial killer, then yes, you may.  The Calliespondence worldwide HQ is located in south Buckhead, not far from the Westside.

I ORDERED A BEAUTIFUL PACKAGE OF CUSTOM THANK YOU NOTES A WHILE BACK AND HAVE RUN OUT. CAN I PURCHASE MORE OF THE SAME ONES?

Of course! We keep all client designs on file for future use, so if you are in need of more cards, just let us know.

I NOTICED THAT YOU HAVE AN ETSY SHOP – ARE THOSE THE ONLY DESIGNS YOU OFFER?

Not at all!  If you see any paper items you like on the blog or website, we are happy to whip it up for you.  And if you don’t see something you like, we are happy to do a custom design for a small additional fee!

I LIVE ABROAD BUT WOULD LOVE TO ORDER INVITATIONS – DO YOU SHIP INTERNATIONALLY?

We do, and we love our international clients!!  We’ll just tack on a shipping fee appropriate to your location and weight of your package.